Should you be running a salon, then, you understand that the time is precious for the customer. Despite the lengthy conversations done at salons, the customers do not have all the time to be there. They want to be served professionally and in time. There is something that you can do to improve the management of your small business. A creative business gives you the satisfaction of offering unique services to your customer. A salon booking software is a great tool that brings host of advantages for your business. Here are four things that warrant your attention if you are to get the best software.
The first thing that you must see is the online booking capacity. Which is the mode of customer booking that you have today? Is it through the telephone call or just walk in? The online booking software for the salon allows your customer to place an appointment from home. The customers will be at the salon at the time that you have selected to serve them. In the meantime, they can do a proper selection of the haircut they find best for them. They will do this on the user interface of the software which allows for cut selection.
Another feature important for the salon booking software is the customer management tool. This tool has the role of improving the customer relationship with the business. IPerhaps, you know your customers very well. However, you can do more than just knowing them. If you create a long term relationship with them, they feel valued. You could even send them congrats messages during their anniversaries. When there is any holiday, send them a happy holiday message. It will allow you to have loyalty reward system for the frequent customer. Sending a discount message to a customer who have not visited for some time can get them back.
There is need to give attention to the peace of mind. This is why you need a salon booking software with reporting and data analysis tools. Such a tool provides you with data on how your financial standings are. The tool provides detailed reports on the cost of acquiring specific stock and promotion costs versus the returns from the stock and promotion costs. you are also able to see the time you take a specific hairstyle.
There is also the inventory management tool which allows you to keep track of how your stock is. By receiving notifications when stocks reaches the reorder elves, you will do as necessary. This is a great way of ensuring that are stocked at any time and you do not frustrate your customers by failing to have the items they require.